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ASL Napoli 3 Sud

Federated Identity and Resilient Access for Healthcare

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Summary

Context

Challenges

Solutions

Result & Benefits

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Summary

ASL Napoli 3 Sud, a major local health authority in Southern Italy, needed to simplify access for suppliers and system administrators while strengthening infrastructure security and resilience. By implementing a centralized remote access solution combined with federated identity management, the organization achieved secure, streamlined access for all user types, eliminated outdated VPNs, and accelerated application integration.With Oplon Secure Access, the university achieved centralized, traceable, role-based access management, improving overall security while supporting audit and compliance requirements without impacting the user experience.

  • Industry: Public Sector – Local Health Authority (LSR)
  • Stores: ASL Napoli 3 Sud
  • Mission: Deliver high-quality healthcare services to citizens while ensuring secure and efficient digital access for staff, suppliers, and administrators.

Context

ASL Napoli 3 Sud operates in a hybrid IT environment with multiple applications and federations. The growing need for digital services and remote access required a robust solution to manage identities and secure connections for both internal and external users.

Challenges

  • Complex Access Management: Multiple federations and fragmented authentication processes for workforce and citizens.
  • Security and Resilience: Need to increase infrastructure protection and ensure high availability.
  • Operational Efficiency: Simplify access for suppliers and administrators without compromising security.

All information,
at a glance

Download the case study PDF to learn about the solutions adopted, the challenges faced, and the benefits achieved in terms of security and compliance.

Download the case study

Solutions

The university implemented Oplon Secure Access, achieving the following benefits:

  • Secure RDP access: faculty and staff can access remote desktops without using a VPN, relying solely on an internet connection.
  • Remote technical management (PAM): IT teams administer server systems directly through a web browser.
  • Centralized web access and SSO: seamless integration with Microsoft via reverse proxy and MFA.
  • Rapid migration: transition completed in a short timeframe, with minimal downtime and very positive user feedback.
  • NIS2 compliance: management of privileged access and roles, activity monitoring, dashboards, and reports to support regulatory requirements.

Results & Benefits

  • Simplified and Secure Access: Unified entry point for all user types, including suppliers and dministrators.
  • Elimination of Outdated VPNs: Reduced complexity and improved security posture.
  • Accelerated Integration: Federated authentication added to web apps without modifying services, cutting implementation times significantly.
  • High Availability: Continuous service delivery through clustered architecture.

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